24-Hour Customer Care Line (FastCheck)

24-Hour FastCheck –
VoiceAccess Premier Menu

Call: 901-382-6636

or Toll Free: 1-866-323-4BOB

Opening Message
Select English or Spanish

1. English
2. Spanish

Main Menu
1. Account Information
  1) Checking
  1. Withdrawal
2. Deposit
3. Funds Transfer
4. Find Transaction
  1)Search by Check Number
2) Search Withdrawal by Amount
3) Search Deposit by Amount
5. More Options
  1) Fax
2) Balance
3) Interest
4) Check Reorder
5) Lost Card
6) Change Pin
  2) Savings
  1. Withdrawal
2. Deposit
3. Funds Transfer
4. Find Transaction
  1) Search Withdrawal By Amount
2) Search Deposit by Amount
5. More Options
  1) Fax
2) Balance
3) Interest
4) Check Reorder
5) Lost Card
6) Change Pin
  3) CD
  1. Fax
2. Balance
3. Interest
4. Change Pin
  4) IRA
  1. Fax
2. Balance
3. Interest
4. Change Pin
  5) Loan
  1. Advances
2. Payments
3. Find Transaction
  1) Search Advances By Amount
2) Search Payment by Amount
4. More Options
  1) Fax
2) Balance
3) Interest
4) Change Pin
2. Funds Transfer
3. Bank Information
4. Merchant Check Verify
5. More Options
  1) Check Reorder
2) Lost ATM/Debit Card
  3) Visa Credit Card Services
4) Account Rates
5) Activate/Change Debit Card PIN

Miscellaneous Commands:
Repeat – repeat current menu
Cancel – returns to previous menu
Main Menu – returns to the main menu
Goodbye – ends the call
Help – offers help with current menu
Instructions – offers a system tutorial