We don’t sleep when you sleep. We understand that when you have questions about your money, you want answers ASAP. We offer a few ways to connect with us when that important question hits you at 2:00 a.m.
- Call our 24-hour FastCheck customer line at 901-382-6636 or toll free at 1-866-323-4BOB.
- Complete this Contact Us form.
- Call one of our branch managers and leave your contact information, and they will get back to you during the next business day.
Other Important Phone Numbers
Report Stolen/Lost Card
901-382-6600, option 2
Report Debit Card Fraud
901-382-6600
24-Hours Fast Check
901-382-6636 or toll free 1-866-323-4BOB
Activate Card & PIN
1-800-992-3808
Bill Pay & Pop Money
1-800-877-8021
Credit Card Customer Service
Business
1-866-552-8855
Consumer
1-800-558-3424
Contact Numbers Above Available During Federal Holidays
2026 Federal Holidays
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New Year’s Day – Thursday, January 1, 2026
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Martin Luther King, Jr. Day – Monday, January 19, 2026
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President’s Day – Monday, February 16, 2026
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Memorial Day – Monday, May 25, 2026
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Juneteenth – Friday, June 19, 2026
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Independence Day – Saturday, July 4, 2026
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Labor Day – Monday, September 7, 2026
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Columbus Day – Monday, October 12, 2026
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Veterans Day – Wednesday, November 11, 2026
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Thanksgiving Day – Thursday, November 26, 2026
- Christmas Day – Friday, December 25, 2026