From $800 to a Multimillion-Dollar Business: The RDX Story

In 1998, we helped a newcomer to the U.S. open his first checking account. His name is Roumen Denkov. Today, he and his business partner, Dee Tchoparov, own RDX, LLC, a multimillion-dollar logistics company. We are proud to still be by their side.

Roumen is president and co-owner of RDX, and Dee is vice president and co-owner. RDX handles all kinds of shipments, and theirs is a story we love to tell. Watch the full story below.

Two Friends and a Big Idea

Roumen and Dee are both from Bulgaria and came to the U.S. in the 1990s. They met at a party in 2003 and became friends. Together, they decided to go into trucking. They bought a truck and spent four years driving it around the country to learn the trade. RDX, LLC, was formed in May 2011.

"We literally started from nothing," they say. The early days were humble. "We started with just the two of us, two laptops, two cell phones, one printer, and a lot of desire."

Where Our Partnership Began

In 1998, Christine DeFilippo, our senior commercial relationship manager, helped Roumen open his very first checking account.

"You knew upon first meeting that he had dreams and goals and aspirations that were so much bigger than where he was at that point in his life," Christine says.

Roumen remembers it from his perspective: "When I arrived here, I only had $800 in my pocket. Bank of Bartlett was the only one that put faith in me and gave me the opportunity. That's the difference."

Putting faith in a new customer is where every good relationship starts. For us, it set the tone for everything that followed.

What Business Banking Looks Like With Bank of Bartlett

"We believe it's our job to truly get to know our customers and help them reach their long-term goals," Christine says. Here's how that shows up for RDX, LLC.

Fast answers. We take a lot of pride in our responsiveness and accessibility. Roumen and Dee see it, too. "Bank of Bartlett has been a great partner for us because they're so responsive. Everything that we need, it is that simple."

A name, not a number. "In other banks, I'm only an account number. Here, they know me by name, and the difference is the people."

Advice they trust. "Christine is always there to tell us, 'This is how you should do it.' And we follow her advice."

A true relationship. "The relationship that I've been able to develop with RDX goes far beyond the typical banker-client relationship," Christine says.

Growing Together

"I've watched RDX grow from a two-person business to the multimillion-dollar company it is today," Christine says.

As RDX grew to serve customers across the country, we stayed close, and they kept us close. "Every time we think about growth, we always think of Bank of Bartlett as our solution because they're always there."

Christine is proud of what Roumen and Dee have built. "When they succeed, we succeed. That's what personal banking is all about, and that's what makes Bank of Bartlett GOOD for business."

Let’s Make Your Business a Success

At Bank of Bartlett, we're proud to support the businesses that keep our community moving. Whether you're opening your first business account or planning your next stage of growth, our team is here to guide you every step of the way. Stop by or give us a call to meet with one of our business bankers.